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What is included in a premium subscription
Compare premium vs free with decision criteria based on speed, quality, and volume.
Premium is most valuable when your job search is active and iterative. If you are only drafting occasionally, free may be enough. This breakdown helps you decide by workload, not by marketing claims.
Premium features
- Unlimited PDF and Word exports.
- Access to all resume and cover letter templates.
- Advanced customisation: accent colours, font styles, spacing control.
- Unlimited resume and cover letter documents.
- Priority support with faster response times.
- Early access to new templates and features.
Free plan limitations
- Limited to a selection of templates.
- TXT download only (no PDF/DOCX export).
- Standard support response times.
How to upgrade
- Go to Account Settings and click Upgrade.
- Choose the plan that fits your timeline (trial, monthly, or quarterly).
- Enter your payment details and confirm.
- Premium access is available immediately after payment.
You can cancel at any time before the next renewal. Access continues until the end of the paid period.
Still need help? Contact support and include your account email and any relevant details.
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