Who This Applies To

This page explains the withdrawal baseline for EU consumers buying digital services from Jobapply.io. It is a practical summary and should be read together with your order details and Terms of Service.

Withdrawal Window

The standard withdrawal period is 14 calendar days from purchase for eligible transactions. For subscriptions and digital products, start date details can vary based on when access starts.

How to Submit a Request

Send your withdrawal request to hello@jobapply.io and include your account email, order reference, purchase date, and a short statement that you want to withdraw from the purchase.

Recommended Request Format

You can use simple wording like this:

I request withdrawal from my purchase.
Account email: [your email]
Order reference: [order id]
Purchase date: [date]

What Happens After We Receive Your Request

We send a confirmation that we received your request, then review eligibility based on the purchase type, timing, and how the service was delivered. If we need more details, we will ask by email.

Refund Timing and Method

If the request is approved, refunds are issued to the original payment method within a reasonable period. Processing time can vary depending on your payment provider and card issuer.

Digital Service Exceptions

In some cases, digital services may become non-refundable once delivery starts with your explicit consent and acknowledgment that withdrawal rights may end at that point, as allowed by applicable law.

Partial Use and Pro-Rata Cases

Where legally relevant, if you requested service delivery before the withdrawal period ended, a pro-rata amount may be considered for the portion already delivered before cancellation.

Non-EU or Business Purchases

Withdrawal rules may differ for non-EU customers or business purchases. In those cases, the applicable contract terms and local consumer law framework determine available options.

Need Help

If you are unsure whether your purchase is eligible, contact us before the withdrawal window closes and we will guide you through the next step.

Contact

Jobapply.io, Copenhagen, Denmark
Email: hello@jobapply.io