← Help Center
Billing and Accounts

How to cancel your subscription

Cancel from Account Settings, or contact support for help.

How to cancel your subscription guide illustration

In the app, open Account Settings. Under Your Subscription, choose Cancel subscription. If you need help, email hello@jobapply.io from your account email.

Cancel your subscription

Review the result on the cancellation screen before you leave it, then check the status shown in Account Settings, which reflects our payment provider's status. Cancelling does not delete your documents or your account. If you have paid, your paid time stays yours until the end of the period you paid for. A free trial ends at once when you cancel.

  • Open Account Settings and find Your Subscription.
  • Choose Cancel subscription, read the confirmation screen, and confirm only when you are ready.
  • Check the status shown in Account Settings, which reflects our payment provider's status.
  • Your documents stay in your account. Downloading your data and deleting your account stay available from Account Settings.
  • If you need help, email hello@jobapply.io from your account email.
Still need help? Contact support and include your account email and any relevant details.
- RELATED

Related Articles