Quick Summary

• We collect the information needed to run your account and documents.
• We use payment providers to process billing (we do not store full card details).
• We share data only with providers that help us operate the service.
• You can request access, export, correction, or deletion of your data.

Who We Are

Jobapply.io is a job application toolset built in Copenhagen, Denmark. This marketing site describes the product and links you to the app experience.

What We Collect

• Account details (for example: name, email address, login identifiers).
• Billing and subscription records (plan, renewal timing, invoice metadata).
• Documents you create (resume/CV and cover letter content you add).
• Usage and device signals (for example: pages visited, basic device/browser info).
• Support messages (what you write to us and attachments you choose to send).

Where Data Comes From

Most data comes directly from you when you create an account, enter content, export documents, or contact support. Some technical data is generated automatically by your browser/device when you use the website or app.

Why We Use It

• To provide the service (editing, saving, exporting, and retrieving documents).
• To secure accounts and prevent abuse, fraud, or misuse.
• To process subscriptions and manage renewals and receipts.
• To respond to support requests and resolve product issues.
• To improve reliability and usability (for example: performance and error analysis).

Legal Bases (EU/EEA)

When applicable, we process personal data based on: contract performance (to deliver the service), legitimate interests (to keep the product secure and improve it), consent (where required, such as some cookie settings), and legal obligations (for example: accounting rules).

Who We Share With

We only share personal data with service providers that help us run Jobapply.io. They are required to protect data and use it only for the agreed purpose.

• Infrastructure providers (hosting, storage, and delivery).
• Payment providers (to process purchases, renewals, and refunds).
• Support tooling (to handle messages and keep a record of support requests).
• Analytics and performance tooling (to understand reliability and usability).

International Transfers

Some providers may process data outside your country. Where required, we use standard contractual safeguards and aim to keep processing aligned with EU data protection expectations.

Data Retention

We keep account and document data while your account is active so you can use the service. If you request deletion, we remove or anonymize data where possible and keep only what we must keep for legal, accounting, or security reasons.

Security

We use practical security measures to protect data, such as access controls, encryption in transit, and monitoring for abuse. No system is perfect, but we continuously work to reduce risk and improve reliability.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your data, and to object to certain processing. To exercise these rights, contact us and include the email address you use for Jobapply.io.

Complaints

If you have concerns, please contact us first and we will try to resolve them. You may also have the right to lodge a complaint with a data protection authority in your country.

Updates to This Policy

We may update this policy when the product changes or when legal requirements evolve. If changes are material, we will take reasonable steps to make them visible on this site.

Contact

Jobapply.io, Copenhagen, Denmark
Email: hello@jobapply.io