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Billing and Accounts
How to change your account email
Change account email safely without breaking login, billing, or support continuity.
Your account email controls login, billing receipts, and support verification. Update it carefully to avoid losing access at the exact time you need documents or invoices.
Change your email address
- Log in and go to Account Settings.
- Click on Email or Account Details.
- Enter your new email address and confirm your current password.
- A confirmation email is sent to the new address.
- Click the confirmation link in that email to complete the change.
- Future logins and billing communication will use the new address.
Important notes
- Until you confirm the new email, your old address remains active.
- If you do not receive the confirmation email, check spam or try again after a few minutes.
- If you signed up via Google login, your email is controlled by your Google account. Changing it here will not affect your Google authentication.
If you are changing your email because you are leaving a company (e.g. switching from a work email to a personal one), do this before your work email is deactivated. Without access to the original email, recovery options are more limited.
Still need help? Contact support and include your account email and any relevant details.
— RELATED
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