← Help Center
Billing and Accounts
How to update the email on your account
Get help changing the email tied to login, billing, and support.
Your account email controls login, billing receipts, and support verification. If you need it changed, use the account options shown in the app or contact support.
Request an email change
- Log in and check whether Account Settings shows an email or account details section.
- If an email-change option is shown, enter the new address and follow the confirmation steps.
- If that option is not shown, contact hello@jobapply.io from your current account email.
- Wait for confirmation before relying on the new email for login or billing messages.
Important notes
- Until the change is confirmed, keep access to your old address.
- If you do not receive a confirmation email, check spam and contact support.
- If you no longer have access to the old address, contact support and include both the old and new email addresses.
If you are changing your email because you are leaving a company (e.g. switching from a work email to a personal one), do this before your work email is deactivated. Without access to the original email, recovery options are more limited.
Still need help? Contact support and include your account email and any relevant details.
- RELATED
Related Articles
How to cancel your subscription
Cancel future billing with clear expectations about access and support.
Payments, refunds, and cancellations
Understand charge timing, cancellation impact, and realistic refund review outcomes.
What is included in a premium subscription
Compare premium vs free with decision criteria based on speed, quality, and volume.
Getting started guide
Go from account creation to a credible first resume using a fast, structured workflow.