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Resumes and Cover Letters

Why your resume is missing changes or not saving

Troubleshoot save issues and learn quick checks to avoid losing edits.

Jobapply.io saves your resume automatically as you type. If you notice changes missing, it is usually caused by a connection interruption, a browser issue, or navigating away before the save completed.

Check the save status indicator

The editor shows a save status in the top bar. Look for 'Saved' or 'Saving...' — if it shows an error or has been on 'Saving...' for more than a few seconds, a save may not have completed.

Common causes and fixes

  • Network interruption: check your connection and wait a moment. The editor will retry automatically.
  • Browser session expired: if you were logged out, your edits since the last save may be lost. Refresh and log in.
  • Tab was closed too quickly: auto-save fires shortly after you stop typing. Wait two to three seconds before closing.
  • Browser extension conflict: ad blockers or privacy extensions can sometimes interfere. Try in a private/incognito window.

How to avoid losing work

  • After a long editing session, wait for 'Saved' to appear before closing the tab.
  • If you are on an unreliable connection, export a PDF copy after major edits as a local backup.
  • Do not use the back button to exit the editor — use the dashboard navigation instead.
If edits are consistently not saving and the above steps do not help, contact support at hello@jobapply.io with your account email and a description of what you were editing. Include the browser and device you are using.
Still need help? Contact support and include your account email and any relevant details.
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